You are the manager who employs a participantive control approach. You have concluded that corrective action is necessary to improve customer satisfaction, but first you need to convince your employees that the problem exists. What kind of evidence do you think employees will find more compelling; quantitative measurements or anccdotes from your interactions with customers

Answers

Answer 1

Answer:

Quantitative measurements

Explanation:

A participative approach in management involves involving employees in decision making processes in the organization. This is a transparent approach that allows for effective communication between managers and employees.

In the above case, quantitative measurements will better convince employees because this would better provide an objective evidence to show that corrective actions work better in improving customer satisfaction. Anecdotes in comparison would merely be hearsay accounts and won't be taken seriously by employees


Related Questions

Large projects that have long time horizons and a very high complexity can be referred to as Multiple Choice white elephants. mega projects or white elephants. None of these alternatives is correct. mega projects. high risk.

Answers

Answer:

Both Mega Projects and White Elephants.

Compute the MIRR statistic for Project I and note whether to accept or reject the project with the cash flows shown as follows if the appropriate cost of capital is 15 percent. Project I

Answers

Answer:

13%

Explanation:

The computation of MIRR is shown below:-

=MIRR({-1000;400;300;200;300;50},15%,15%)

= 12.666%

or

= 13%

Since the MIRR is 12.67% and the appropriate cost of capital is 15% so the project should be rejected as it is less than the cost of capital

For more clarification please find the spreadsheet so that we make more understand.

The following information was available from the inventory records of Sunland Company for January: Units Unit Cost Total Cost Balance at January 1 9000 $9.70 $87300 Purchases: January 6 6000 10.35 62100 January 26 8300 10.73 89059 Sales January 7 (7400 ) January 31 (11300 ) Balance at January 31 4600 Assuming that Sunland does not maintain perpetual inventory records, what should be the inventory at January 31, using the weighted-average inventory method, rounded to the nearest dollar?

Answers

Answer:

Cost of Ending Inventory  $ 47,077.74

Units on Hand 31 Jan =  4,600

Weighted Average Cost= $ 10.24per unit

Explanation:

We divide the total cost with the total number of units  to get the weighted average cost per unit.

Sunland Company

                                       Units      Unit Cost       Total Cost      

Balance at January 1       9000          $9.70            $87300

Purchases: January 6      6000          10.35              62100

January 26                       8300           10.73               89059

Total Units                       23,300                               238,459

Sales January 7               (7400 )

January 31                        (11300 )

Units on Hand 31 Jan =  4,600

Weighted Average Cost= Total Cost/ Total Units = 238,459/ 23,300 =

$ 10.235≅ $ 10.24

Cost of Ending Inventory = 4,600*$ 10.24= $ 47,077.74

suppose an unanticipated decrease in foreign spending on domestically produced goods causes the aggregate demand curve to shift to the left (from AD1 to AD2 ). According to adherents of the adaptive-expectations theory, the unanticipated change in aggregate demand will cause the economy to move in which direction

Answers

Answer:

Under the adaptive expectations theory, individuals and businesses base their future economic expectations using past events and experiences as their starting point. E.g. if the economy has been constantly growing steadily for the past 4 years, people and businesses will expect that it continues to grow in a similar way in the near future.

In this case, since the aggregate demand decreased (leftward shift) but this was the result of an unanticipated decrease in exports, economists, individuals and businesses will believe that the economy will not be affected and shall soon return to its normal path. The problem is that the economy actually starts to shrink, and since no adjustments are made on time, the problem will not improve, instead it will get worse. Eventually, once the people and businesses realize the negative effect on the economy, they will react abruptly.

This happened during the Great Recession when everyone thought that the prices of homes would increase forever, but once people realized their mistake, panic spread and the economy collapsed. This is not the same situation, but the negative effects will be eventually felt.

A firm's diversification strategy is most likely to add value if:________. a. There exist economies of scope between diversified business units. b. The firm has a comprehensive business portfolio in different industries. c. The diversification strategy enables the firm to enter several unrelated businesses. d. It enters unfamiliar market through aggressive acquisitions.

Answers

Answer:

Option A. There exist economies of scope between diversified business units

Explanation:

The reason is that diversification is lowering the industry risk of the business the company is in by investing in several other industries. This helps us to lower the risk and have a steady returns in the subsequent years. This means uncertainty related to cash flows is lowered and this has also increased the chances of cash surplus for subsequent years.

Furthermore, if the investments made in diversified business units possesses economies of scope, which means that we are in related diversification because we are manufacturing different but similar goods which are substitutes to each other from large to some extent. This brings economies of scope and would lower the total operating cost of company. Hence the Option A which says that economies of scope does add value to the company is the right option.

Option B is not preferable option as the option of investing in different businesses is choosen in the option A.

Option C is again the same as Option B and the difference is that it uses the word several unrelated businesses instead of comprehensive business portfolio which is the same thing. Hence Option C is also not preferable option here.

Option D is incorrect because when we acquire an organization it is the move of increase in risk portfolio because acquisitions are mostly not a sound investments and not a part of diversification strategy as the company is putting all the eggs in the single basket.

Life insurance companies like Prudential hope to get you to worry about how your loved ones will provide for themselves once you have passed away. They paint a very gloomy picture of the possible consequences of not having life insurance, and they make a point of recommending that you act immediately because you never know when it is going to be too late. This is an example of a

Answers

Answer:

Fear appeal.

Explanation:

In this scenario, Life insurance companies like Prudential hope to get you to worry about how your loved ones will provide for themselves once you have passed away. In order to buttress their point, they paint a very gloomy picture of the possible consequences of not having life insurance, and they make a point of recommending that you act immediately because you never know when it is going to be too late. This is an example of a fear appeal.

A fear appeal can be defined as the act of persuading potential customers to change a risky behavior by highlighting adverse or negative consequences that may arise if they do not subscribe to a service or use a particular product. The main purpose of a fear appeal is to cajole people into buying a product or using a service by using their fears as a motivation.

Record and analyze installment notes (LO9-2)
[The following information applies to the questions displayed below.]
On January 1, 2021, Stoops Entertainment purchases a building for $420,000, paying $100,000 down and borrowing the remaining $320,000, signing a 7%, 20-year mortgage. Installment payments of $2,480.96 are due at the end of each month, with the first payment due on January 31, 2021. Problem 9-1B Part 1 Required: 1. Record the purchase of the building on January 1, 2021. (If no entry is required for a particular transaction/event, select "No Journal Entry Required" in the first account field.)
Required information Journal entry worksheet Record the purchase of the building. Note: Enter debits before credits. Date General Journal Debit Credit January 01, 2021.

Answers

Answer:

January 1, 2021, building purchased

Dr Building 420,000

    Cr Cash 100,000

    Cr Notes payable 320,000

Explanation:

The building account (asset) must be recorded at the purchase cost. The mortgage is considered a note payable (long term liability), while the cash account (asset) decreases, therefore, it must be credited.

Which of the following are the best ways to speak
with or write to a supervisor? Check all of the
boxes that apply
be more formal than you would be with other
coworkers
adjust your writing style to the audience and
avoid the use of technical terms or
abbreviations
be clear, focused, and brief

Answers

Answer:

The correct options are;

Be more formal than you would with most coworkers

Be clear, focused, and brief

Explanation:

When writing or speaking to supervisors, we make use of formal writing and speaking language that is concise, exact, void of repetition, concrete, and well structured and careful placement of adjectives being careful to make use of positive and more mindful analysis such as "evidence suggest" instead of "proof" or "less convincing" in place of "wrong" and avoid exaggerations.

Answer:

Be more formal than you would be with other co-workers and be clear, focused, and brief

Explanation:

Assume that you plan to buy a share of XYZ stock today and to hold it for 2 years. Your expectations are that you will not receive a dividend at the end of Year 1, but you will receive a dividend of $9.25 at the end of Year 2. In addition, you expect to sell the stock for $150 at the end of Year 2. If your expected rate of return is 16 percent, how much should you be willing to pay for this stock today?

Answers

Answer:

Price to be paid today = $118.35

Explanation:

The price of a share can be calculated using the dividend valuation model  

According to this model the value of share is equal to the sum of the present values of its future cash dividends discounted at the required rate of return.  

The model can applied as follows:

PV of dividend = D×(1+r) ^(-n)

D- dividend , r - required rate , n- number of year

D- 9.25,  r - 16%, n = 2

PV of dividend = 9.25 × (1.16)^(-2)= 6.9

PV of disposal value

PV of dividend = F ×  (1+r) ^(-n)

D- disposal value  , r - required rate , n- number of year

PV of disposal value  = 150 × (1.16)^(-2)= 111.47

Price to be paid today

Total present value  =  6.9  +  111.47  = 118.35

Price to be paid today = $118.35

Company A bought Company B in 2015 and appropriately recorded $750,000 of goodwill related to the purchase. On December 31, 2019, the fair value of Company B is $5,200,000 and it is carried on Company A’s books at a total book value of $5,800,000, including the goodwill. An analysis of Company B’s assets indicates that the fair value of the net assets of the division total $5,100,000 on December 31, 2019. What goodwill impairment should be recognized by Company A in 2019?

Answers

Answer:

Company A and B

Impairment of Goodwill = $700,000

Explanation:

Goodwill on acquisition in 2015 = $750,000

Fair value of Company B in 2019 = $5,200,000

Book value of Company B in Company A = $5,800,000

Assessed fair value of Company B = $5,100,000

Goodwill impairment = $5,100,000 - $5,800,000 = $700,000

Company A's Goodwill impairment arises when the carrying amount of Goodwill in Company A exceeds the fair value of Company B.  It is important to check for impairment of goodwill annually.  The purpose of assessing goodwill for impairment is to ensure that the carrying amount of goodwill does not exceed the fair value.

The primary result of a stock split or stock dividend is: Group of answer choices an increase in the number of common shares outstanding an increase in the common equity account an increase in the market value of common shares a decrease in the number of common shares outstanding an increase in the P/E ratio

Answers

Answer:

an increase in the number of common shares outstanding

Explanation:

A stock split is when a company increases the number of its shares outstanding.

for example if a company has 10 million shares outstanding at a price of $20, earning per share is $10 and dividend per share is $0.50. this company announces a 2 for 1 split :

the number of outstanding shares becomes 2 x 10 million = 20 million

stock price becomes = $40 / 2 =$20

earning per share = $10 / 2 = $5

dividend per share = $0.5 / 2 = $0.25

p/e before split = $40 / $10 = 4

P/E after split = $20 / $5 = 4

so stock per share, earning per share and dividend per share decreases. P / E remains unchanged

Management is a process designed to achieve an organization's objectives by using its resources ____________ (accomplishing the objectives with a minimum of resources) and _________________ (having the intended result).

Answers

Answer:

efficiently, effectively

Explanation:

Management can be regarded as coordination as well as administration of set and various tasks within an organization so that some set goals cn be achieved. Some of the administration activities to reach these goal could be putting up a strategy

as well as coordination of the efforts of employees as well as utilization of available resources.

It should be noted that Management is a process designed to achieve an organization's objectives by using its resources efficiently (accomplishing the objectives with a minimum of resources) and effectively

(having the intended result).

On 12/31/24, the Cheboygan Company paid $2,000 of prepaid insurance and expensed the entire amount. The policy covered the period 1/1/25 to 12/31/26. The error was discovered on 1/10/26; the 2025 books are closed. The correcting journal entry will include what entry to 1/1/26 Retained Earnings?

Answers

Answer:

The correcting journal entry will include:  A credit entry to 1/1/26 Retained Earnings.

Explanation:

On Payment the entry must have been :

Prepaid Insurance $2,000 (debit)

Cash $2,000 (credit)

By the end of year 2025, one year insurance will have expired and entries will be as follows :

Insurance Expense $,1000 (debit)

Prepaid Insurance $1,000 (credit)

But Instead the entry in error was made as :

Insurance Expense $,1000 (debit)

Cash $2,000 (credit)

This results in the Retained Earnings being Understated by $1,000 .

The amount of overstatement is corrected as :

Prepaid Insurance $,1000 (debit)

Retained Earnings $,1000 (credit)

Todd is the owner of TodVac, a producer of high performance commercial vacuum cleaners based in Texas. Todd knows that some companies use technology that has been proven over the years to efficiently create components very similar to the components in his vacuums. Unfortunately, Todd has never seen this technology and does not have a clue how it works. How should Todd go about learning how to improve his production with time-tested technology?

Answers

Answer:

The internet is good place to learn

Explanation:

From an economic perspective, Todd stands to spend less if he decides to carry out an extensive research on the internet.

Vacuum cleaners are more than ever before been refunished with modern technology.

With simply a tap of a button on Google, Todd can look the various technologies used by or companies that has been proven over the years to efficiently create components very similar to the components in his vacuums.

Greta is concerned that one of the potential market segments she has identified for her dog grooming service is too small and has too little income to have sufficient buying power. Greta is concerned with whether the segment is Group of answer choices

Answers

Answer: substantial

Explanation:

From the question, we are informed that Greta is concerned that one of the potential market segments she has identified for her dog grooming service is too small and has too little income to have sufficient buying power.

The above analysis shows that Greta is concerned with whether the substantial segment. A segment is said to be substantial when the said segment is big and therefore should be worth targeting and the members of this particular segment should have buying power.

To create a competitive advantage through superior efficiency, an organization must make products that are much more reliable than other available products in the market. reduce the number of inputs it requires to produce a given amount of outputs. use technology to make its product unique and different than other products in the market. conduct surveys to determine whether a product will be successful in the market. create products that will attract customers and charge a premium price for those products.

Answers

Answer:

Reduce the number of inputs it requires to produce a given amount of outputs

Explanation:

Efficiency simply means producing more with less resources. In other words an organization or a business that is able to produce high quality products or output and spend less in producing these products is highly efficient and more likely to have superior efficiency to other companies making same product. A business that has competitive advantage by superior efficiency is able to sell at cheaper prices than other businesses in the market since it spends less and can afford to fix lower prices for it's products

Jeremy is a business student at ABC University. He is currently enrolled for 18 credits, mostly of quantitative courses with high workloads. He also works 25 hours a week as a bartender. Final exams are coming soon and he is worried about his grades. How would you characterize the cause(s) of Jeremy's stress?

Answers

Answer: work overload

Explanation:

From the question, we are informed that Jeremy is a business student at ABC University and that he is currently enrolled for 18 credits, mostly of quantitative courses with high workloads.

We are further told that he also works 25 hours a week as a bartender. This shows that Jeremy has many works he's doing and the likely cause of his stress is work overload. He's performing too much tasks.

Which of the following is a condition that may cause a fee simple absolute to become a fee simple defeasible...? The owner takes out a mortgage on the property The owner gifts the property to another entity The owner demolishes a structure on the property The owner grants the property to another entity for a specific use and period of time

Answers

Answer:

A condition that may cause a fee simple absolute to become a fee simple defeasible is:

The owner gifts the property to another entity

Explanation:

Jane holds a landed property as a fee simple absolute, therefore, she has absolute ownership.  This implies that her ownership of the property lasts forever unless she transfers it.  Jane can do whatever she wants with the property.  It is unlike a defeasible fee, which is simply a fee simple interest in land which Jane can lose by the occurrence of a specified event.

To support the manufacture of desktop computers for their customers, Dell needs to order all the parts that go into the computer, such as hard drives, motherboards, and memory modules. Obviously the demand for these items is driven by the production schedule for the computers. What is the term used to describe demand for these parts?

Answers

Answer:

Dependent demand.

Explanation:

In order to support the manufacture of desktop computers for their customers, Dell needs to order all the parts that go into the computer, such as hard drives, motherboards, and memory modules.

Hence, the term used to describe demand for these parts is dependent demand.

A dependent demand can be defined as the situation whereby the demand for a specific product or item occurs as a result of the demand for another product or item. The two products are known as the lower level or child item and the higher level or parent items.

This simply means that, the components that goes into a computer are the lower level or child items while the computer itself is the higher level or parent item.

A company issues $1,500,000 of par bonds at 98 on January 1, year 1, with a maturity date of December 31, year 30. Bond issue costs are $90,000, and the stated interest rate of the bonds is 6%. Interest is paid semiannually on January 1 and July 1. Ten years after the issue date, the entire issue was called at 102 and canceled. The company uses the straight-line method of amortization for bond discounts and issue costs, and the result of this method is not materially different from the effective interest method. The company should classify what amount as the loss on extinguishment of debt at the time the bonds are called

Answers

Answer:

$110,000 loss

Explanation:

Given the following :

Par value = $1,500,000 at 98

Maturity = 30 years

Interest rate = 6% paid semianually

Ten years after issue date, entire issue was called at 102 and canceled

Issue price of bond = (1500000 * 98%) = $1,470,000

Discount on issue = $1,500,000 - 1,470,000 = $30,000

After 10 years when bond was canceled :

Discount balance ;

($30,000 / maturity) * (maturity - 10)

($30,000/30)* 20 =1000 * 20 = $20,000

Issuing cost balance:

($90,000/30)*20 = 3000 * 20 = $60,000

Therefore, upon cancelation :

Carrying amount of bond

$(1500000 - 20000 - 60000) = $1,420,000

Reacquisition price :

($1,500,000 * 102%) = $1,530,000

Loss or gain :

$1,530,000 - $1,420,000 = $110,000 (loss)

Pisa, Inc. leased equipment from Tower Company under a four-year lease requiring equal annual payments of $344,152, with the first payment due at lease inception. The lease does not transfer ownership, nor is there a bargain purchase option. The equipment has a 4 year useful life and no salvage value. Pisa, Inc.’s incremental borrowing rate is 8% Pisa, Inc. uses the straight-line method to amortize similar assets. What is the amount of amortization expense recorded by Pisa, Inc. in the first year of the asset’s life?

Answers

Complete Question:

Pisa, Inc. leased equipment from Tower Company under a four-year lease requiring equal annual payments of $344,152, with the first payment due at lease inception. The lease does not transfer ownership, nor is there a bargain purchase option. The equipment has a 4-year useful life and no salvage value. Pisa, Inc.’s incremental borrowing rate is 10% and the rate implicit in the lease (which is known by Pisa, Inc.) is 8%. Pisa, Inc. uses the straight-line method to amortize similar assets. What is the amount of amortization expense recorded by Pisa, Inc. in the first year of the asset’s life?

                               PV Annuity Due        PV Ordinary Annuity

8%, 4 periods                  3.57710                          3.31213

10%, 4 periods                3.48685                         3.16986

a.   $0 because the asset is amortized by Tower Company.

b.   $284,968

c.   $307,767

d.   $300,000

Answer:

$307,767

Explanation:

We have to calculate the annuity value to estimate the value of the right to use and this is given as under:

Right to Use Value = Equal Annual Payments * (PV of Annuity due at 8%)

Here

Equivalent Annual Payment is $344,152

PV of Annuity due at 8% is 3.57710

By putting values, we have:

Right to Use Value = $344,152 * 3.57710 = $1,231,066

Now we will find amount of amortization expense recorded for first year:

Per year Amortization = $1,231,066 / 4 Years = $307,767

Why the decision is necessary, write in points​

Answers

Decisions are needed both for tackling the problems as well as for taking maximum advantages of the opportunities available. Correct decisions reduce complexities, uncertainties and diversities of the organisational environments.

Capital rationing uses the following measures to determine the funding of projects except a.verifying the best financing option available. b.establishing minimum standards by applying the cash payback and the average rate of return. c.considering qualitative factors. d.ranking the proposals with the available funds.

Answers

Answer:

A.

Explanation:

Capital Rationing can be defined as restrictions imposed by a company on the new investments and projects. The purpose of imposing capital rationing is to fortify the flow of cash of a company. It is done so that the compnay may not run out of the cash. Capital Rationing is imposed by making the cost of capital higher on new investments.

The function that is NOT performed by Capital rationing is verifying the best financing option available.

So, the correct answer is option A.

A fishery with populations well below historic levels that has reduced reproductive capacity is called ___________.

Answers

It would be depleted.

Marquez, the hotel manager, knows that the number of guests at his hotel has significantly decreased. Therefore, corporate has made it clear that the amount each department can spend on certain items will need to be cut for the year. Marquez needs to work with the hotel department managers on how to cut costs, as a part of his role as

Answers

Answer:

Resource allocator.

Explanation:

Marquez, the hotel manager, knows that the number of guests at his hotel has significantly decreased. Therefore, corporate has made it clear that the amount each department can spend on certain items will need to be cut for the year. Marquez needs to work with the hotel department managers on how to cut costs, as a part of his role as resource allocator.

A resource allocator can be defined as an individual who is saddled with the responsibility of assigning and management of available or scarce resources to effective use.

This is a strategic process which helps a business entity or organization to achieve its goals, objectives and success by efficiently avoiding wastage.

Mary agreed to buy her mother’s house when her mother moves to a senior living community. They sign a purchase agreement, but when Mary has to move because of work, she signs her rights in the contract over to her sister, Tina. Mary may still owe money if Tina can’t come up with the agreed-upon funds. What’s happening in this scenario?

Answers

Answer:

What happened here is that Mary assigned her purchase contract to her sister, but if her sister is not able to perform the obligations completely, Mary will still be liable until the contract is completed.

Assignment of a contract refers to substituting one party for another, but the original party's obligations still exist until the contract is completely fulfilled.

Which of the following is a true​ statement? A. Adverse selection occurs after a transaction has taken place in insurance markets. B. The FDIC has reduced the problem of moral hazard but not the problem of adverse selection. C. The FDIC has reduced the number of depositors who have lost​ savings, but in doing​ so, has inadvertently encouraged banks to make riskier loans. D. Moral hazard is a problem that occurs before a transaction takes place when asymmetric information is a problem.

Answers

Answer:

C

Explanation:

FDIC gives insurance to depositors. it promises to pay  back a certain amount of the deposits of a banks customers in the case where a bank fails. As a result of this insurance banks have a greater incentive to take on more risky projects because they know that their customers would be protected even the project goes sour and the bank fails.

Due to the services of the FDIC, less depositors have lost money when a bank fails because of the insurance services they provide to depositors.

All duties required by the stairway and ladder rules must be performed _______ employees begin work that requires them to use stairways or ladders and their respective fall protection systems.

Answers

Answer:

Before.

Explanation:

In work related environments, stairways and ladder systems are generally considered to be the major source of fatalities, injuries or bodily harm being experienced by the workers who are working in construction sites.

According to the Occupational Safety and Health Administration (OSHA), all duties required by the stairway and ladder rules must be performed before employees begin work that requires them to use stairways or ladders and their respective fall protection systems.

This ultimately implies that, before any employee commences a work that requires the use of a stairway or ladder, all of the guidelines, rules and standard procedures should have been followed or done.

Northern Company has bonds with an amortized cost of $600,000. At the end of the first reporting period, the bonds had a fair value of $675,000. 2 days after the end of the first reporting period, the bonds have a fair value of $680,000 and Northern decides to sell the bonds. The initial investment in the bonds was $700,000 and the discount on bond account has a $100,000 balance. Northern properly classifies these bonds as trading securities. The journal entry to record the sale of the bonds includes:______.

Answers

Answer and Explanation:

The journal entry for the sale of the bond is shown below:

Cash Dr $680,000

Discount on bond investment $100,000

     To Investment in bonds $700,000

    To Fair value adjustment $80,000

(Being the sale of the bond is recorded)

For recording we debited the cash and discount as it increased the assets and credited the bond investment and fair value adjustment so that proper posting could be done

Suppose you are a member of the FOMC and the U.S. economy is entering a recession. Write a directive (at least 4 typed pages, including your sources) to the committee about the conduct of monetary policy over the next two months. At the meeting, the committee will respond to changes in economic prospects as needed to support the attainment of its objectives. Your directive may address a target for the GDP growth rate, the federal funds rate, and the rate of inflation. Be sure to make specific proposals.

Answers

Answer:

Following are the answer to this question:

Explanation:

The Monetary stimulus will increase economic time whenever an economy is progressing towards recession. The financial system will stabilize a stable market situation over the next two months to protect the market to move to a successful stage. In response to both the financial and economic crisis, the financial policies of the reserve bank. The fund's rate level falls towards its zero cut off point. The fomc will use instruments to promote economic growth or stable prices.

By reducing fund rates, the massive unemployment rate is reduced, Its inflation rate also will be reduced. Its decline in the rate of the fund helps make lending expenditures low. These individuals would also borrow huge amounts of money to satisfy their inflation market demands. The Taylor rule's approximation could provide an accurate fiscal policy standard.  In terms of short-lasting bond yields, long-term interest rate increases, and other asset values, one such expansionary fiscal policy forms private industry expectations often  Unless interest rates are reduced, asset rates go up. These long-term plans help to reduce the impact on strategies and objectives and the report will develop predictions to help stop predicted rising inflation and contribute to the future interest rates decrease.
Other Questions
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